jili78 Casino – Privacy Policy

1. Introduction

jili78 Casino ("jili78," "we," "us," or "our") operates the online gaming platform accessible at jili78.club (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use our Platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering an account on jili78 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Personal Data We Collect

jili78 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, or UMID).
• Contact Data: Email address, mobile phone number, and residential address (city, province, region within the Philippines).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: GCash account number, Maya account details, bank account information (for BPI, BDO, Metrobank, UnionBank, and other Philippine banks), debit card details, transaction history, deposit and withdrawal records.
• Gaming Data: Game history, wagering activity, session duration, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and cookies.
• Communications Data: Records of your interactions with jili78 customer support, including live chat transcripts and email correspondence.
• KYC Verification Data: Copies of government-issued identification documents and selfie photographs submitted for identity verification purposes.

3. How We Collect Your Data

jili78 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection data from anti-fraud partners; payment data from GCash, Maya, and banking partners as part of transaction processing.

4. How We Use Your Personal Data

jili78 processes your personal data for the following purposes, each supported by a lawful basis under the DPA:

• Account Management: To create, maintain, and administer your jili78 account, including authentication and security.
• Transaction Processing: To process deposits, withdrawals, and bonus credits in Philippine Peso (PHP) via your chosen payment method.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming and anti-money laundering regulations.
• Legal Compliance: To comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), the DPA, and PAGCOR regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jili78 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about jili78 — only where you have provided consent and subject to your communication preferences.

5. Data Sharing & Disclosure

jili78 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, Maya, and Philippine banking partners, solely for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud Prevention Partners: Anti-fraud and security service providers who assist jili78 in detecting and preventing fraudulent activity.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or court order.
• IT & Hosting Providers: Cloud hosting and infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom jili78 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with jili78's instructions and applicable Philippine law.

6. Data Retention

jili78 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• KYC documents are retained for the duration of the account relationship and for five (5) years thereafter.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until consent is withdrawn and for one (1) year thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jili78's data disposal procedures.

7. Data Security

jili78 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili78 Platform.
• Encryption of sensitive data at rest, including financial information and KYC documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili78 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the DPA.

8. Cookies & Tracking Technologies

jili78 uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform by collecting anonymized usage data, such as pages visited, time spent, and navigation paths. This helps jili78 improve the Platform's performance and usability.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jili78 marketing campaigns. These are only set where you have provided consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili78 Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Your Privacy Rights

Under the Data Privacy Act of the Philippines (RA 10173), you have the following rights with respect to your personal data held by jili78:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed, which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data jili78 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili78's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili78 has violated your data privacy rights.

To exercise any of the above rights, please contact jili78's Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with the DPA.

10. Minors & Age Restriction

The jili78 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jili78 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant Philippine authorities where required.

Parents and guardians who believe their child may have registered on the jili78 Platform are encouraged to contact our support team immediately at [email protected] so that the account can be investigated and closed without delay.

11. Cross-Border Data Transfers

In some cases, jili78 may transfer your personal data to service providers or partners located outside the Philippines — for example, cloud hosting providers or international fraud prevention services. Where such transfers occur, jili78 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers only to countries or organizations that provide an adequate level of data protection as recognized by the NPC.
• Your explicit consent, where required by the DPA for specific categories of sensitive personal data.

jili78 will not transfer your personal data internationally in a manner that undermines your rights under the Data Privacy Act of the Philippines.

12. Amendments to This Privacy Policy

jili78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the NPC. When material changes are made, we will notify registered players via the email address associated with their jili78 account and post a prominent notice on the Platform.

The updated Privacy Policy will take effect seven (7) days after notification, unless the changes are required immediately by law or to address an urgent security concern. Your continued use of the jili78 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you may request account closure as described in our Terms & Conditions.

13. Contact & Data Protection Officer

jili78 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of the Philippines and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO through the following channel:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jili78 Platform
• Response Time: Within 15 business days for formal data privacy requests; within 24 hours for general inquiries

If you are not satisfied with jili78's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.

jili78 Casino operates under Philippine jurisdiction. All privacy-related communications should be directed to the contact details above. This Privacy Policy was last reviewed and updated on January 1, 2026.